Performance Benchmarking

"Benchmarking with R.O.O.I.: A Key to Total Quality Management", Construction Business Review, November/December 1992.

"Measuring TQM Benefits in Construction", Insulation Outlook, May 1994.

"Mark-up: The Magic Number!" Electrical Contracting Today , Summer, 1996.

"Are You Benchmarking Quality?", Constructor, Oct. 1994.

"Mark Up; The Magic Number", a two part article with Victor Ottaviano,
Domestic Engineering
, May, June, 1975.